Running a practice in three languages

The situation

The team drafts in Arabic and French, corresponds in all three, and issues invoices to clients who expect their own.

What goes wrong without a system

The software is English, Arabic is a translated menu wrapped around a left-to-right layout, and every outgoing document needs re-typing.

How it runs in Mersal

1. Each user picks their language

   The interface runs in English, Arabic or French, with genuine right-to-left layout rather than reversed text.

2. Documents follow the firm's language

   Invoices and receipts render in the configured language, with stamp and signature on the correct side.

3. Clients see their own language

   The public invoice page and the portal render server-side in the firm's language, so a logged-out client is not handed English.

What it prevents

• Re-typing documents into the client's language
• An Arabic interface that is really an English one