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Sharing documents with a client without email chaos
The situation
A client needs twelve documents across two matters, and will return four of them signed.
What goes wrong without a system
Twelve attachments across several threads, a size limit hit halfway, and signed copies returned to one person's inbox where they stay.
How it runs in Mersal
Grant what you mean to grant
Access is granted per folder, matter or document to a named client user. Nothing adjacent is exposed.
The client signs in
They see only what was shared, grouped by matter, in the firm's language.
Signed copies come back to the file
Where a folder allows upload, the returned document lands in that folder, not in an inbox.
Correspondence stays attached
Mail about the matter is attached to it deliberately, from the lawyer's own mailbox.
What it prevents
- Attachments as a filing system
- Exposing a folder while sharing one document
- Signed copies that never reach the file
See it on a real matter
See a Real MatterThe fastest way to judge this is to watch it run against your own way of working.